An impact of employee commitment and organizational climate on employee job satisfaction and retention in star hotels in Coimbatore district

Abstract

In the competitive world, the hotel has become a rapidly growing industry. It has created more job opportunities and developed infrastructure. The inspiring growth of Foreign Tourist Arrivals (FTAs) shows that India still has a huge untapped potential in tourism. In this study we look into the impact of organizational climate and employee commitment on job satisfaction and employee retention. The structural equation model (SEM) is carried out to identify the importance of climate and its effects on the commitment level of employees, and assess the employee’s job satisfaction and employee retention in the hotel industry. It explores how employee commitment and organization climate help them get job satisfaction and us predict the employee turnover.