Job satisfaction and productivity: An integrated model, a case of public sector entity in South Africa

Abstract

The purpose of the study was to validate an integrated model to capture factors that motivate job satisfaction and to study the relationship between Job Satisfaction and Productivity. A model considering five factors; pay, promotion, communication, co-worker and fringe benefits were developed with job satisfaction and productivity as dependent variables. Data was collected through survey questionnaire, 51 responses were received. The model could not validate the positive relationship between pay, communication and co-worker with job satisfaction. While the relationship between promotion and fringe benefits were found to be positive with job satisfaction. The relationship between job satisfaction and productivity was also found positive and statistically significant.