Evaluation of use of ERP in E-commerce: Methods and strategies

Abstract

Irrespective of whether the company is a multi-national, multi-million dollar organization or a small company with single digit million turnover, the goal of system selection is to source a system that can provide functionality for all of the business processes; that will get complete user acceptance; management approval and, most importantly, can provide significant return on investment for the shareholders. Accordingly, a significant number of packages purporting to be ERP systems have entered into the marketplace since 1990. There are packages at the upper end of the market and a vast quantity of other packages that vendors claim to be ERP Systems. There are also packages that claim to be best of breed for certain processes [such as planning] and sold merely as an add-on to an ERP System. The options are many and this, in reality, creates a problem for the company who has to make a decision. In the last decade, companies have also become interested in enhanced functionality such as customer relationship management and electronic commerce capability. In this study we want to study methods and strategies that have been used in ERP for E-commerce. © Maxwell Scientific Organization, 2014.