Kaizen: Meningkatkan Produktivitas Pustakawan Perguruan Tinggi secara Berkesinambungan dengan Prinsip the Toyota Way

Abstract

The Toyota Way is a method of corporate governance that can be applied to any institution, including libraries. This can be seen from one of the concepts, kaizen, with the 5S tools (seiri, seiton, seiso, seiketsu, shitsuke). Kaizen assesses the continuous increase in librarian productivity and focuses on empowering employees, not only on machine tools. The method used in this study is qualitative, with data sources from interviews, observation, and documentation focusing on the librarians of the General Faculties within UIN Syarif Hidayatullah Jakarta, namely the Faculty of Economics and Business, Faculty of Social and Political Sciences, Faculty of Medicine, Faculty of Health Sciences, Faculty of Science and Technology, and Faculty of Psychology. The study results found that libraries can apply the 5S principles (seiri, seiton, seiso, seiketsu, shitsuke) in kaizen as a new technique for solving existing problems. The application of kaizen faces significant issues and minor problems, no matter how small the problem must be solved. Librarian productivity will increase by using suitable methods to achieve maximum results. It can be proven that applying kaizen can increase the efficiency of time utilization, prevent errors in service, and improve cleanliness and tidiness. In addition, commitment is needed in implementing a work culture between leaders and librarians.