Towards systematic inconsistency identification for product service systems

Abstract

Value shift towards services led to emergence of product-service systems (PSS) as intertwined products and services. PSS development requires collaborating teams with higher domain diversity to tackle service side as well as product side. Since every domain employs a particular set of tools and models, it is challenging to manage consistency among them. However, the PSS literature lacks approaches for managing inconsistency among various type of models. This study proposes a framework that supports establishing a systematic solution for inconsistency identification during PSS development.