Economics of quality of experience

Abstract

While the recent strong increase of interest in Quality of Experience both in industry and academia has managed to place the end user again into the center of service quality evaluation, corresponding economic implications have not received similar attention within the research community yet. Therefore, in this section we point out some of the key links between the quality as delivered by the network, as perceived by the user, and as valued by the market. The example of logarithmic utility functions allows demonstrating how this broad interdisciplinary approach is able to provide significant contributions in describing and analyzing future telecommunication ecosystems in a holistic way. © 2012 Springer-Verlag Berlin Heidelberg.