Analysis of The Effect of Governance and CSR on Member Welfare Mediated by Performance at Credit Union Cooperatives

Abstract

This study aims to determine the welfare of members of the Bererod Gratia CU Cooperative and Madani Cooperative KSP through governance and CSR dimensions mediated by performance. The questionnaire concluded that the welfare of cooperatives depends on good and sustainable governance and CSR mediated by professional performance. Good Corporate Governance is manifested in transparency, accountability, accountability, independence, equality and fairness in every financial transaction, the level of commitment of the management, the quality of cooperative work, and decision making involving all members. Research also shows the existence of cooperative social responsibility for the welfare of members and the surrounding community which has a positive influence in the form of social, economic, environmental, obedience to the law, and health-education. Finally, research shows that quality professional performance by having work motivation, responsible financial flexibility, a conducive work environment, opportunities for self-development, strong teamwork, and sustainable financial stability can help ensure the welfare of cooperative members and the sustainability of the cooperative. The results showed that both cooperatives have succeeded in working on the welfare of their members.