Why Do People Hesitate? Perceived Risk in Workplace Spirituality

Abstract

The importance of workplace spirituality was generally affirmed by past researches, based on the assumption of acceptance of the employees, where the phenomenon of passivity in the interaction was neglected. This research aimed to understand the phenomenon of hesitation that hindered the interaction of organizational spirituality, in a multi culture and religion context. This research used the qualitative method, particularly the in-depth interview and the grounded theory's coding methods. This research found that the multi-facet perceived risk concept was useful, where (1) five dimensions of perceived risk involved: time, social, psychological, functional and belief dimensions; (2) the dimensions and properties identified were consistent to the findings of previous studies on social exchange and perceived risk theories, wherein the cultural factor had great influence; and (3) the perceived risk concept might be extended into organizational spirituality and a framework that consist of five dimensions and fourteen properties was proposed.