Journal ArticleOPEN ACCESS

Service Quality Assessment of University Libraries in Korea using LibQUAL+ : A Case Study

  • Shim W
  • Lee E
Journal of the Korean Society for information Management (2013) 30(2) 245-268
DOI: 10.3743/kosim.2013.30.2.245
N/ACitations
Citations of this article
5Readers
Mendeley users who have this article in their library.

Abstract

… translation of the LibQUAL+ survey instrument into … LibQUAL+ is more that a survey instrument; it a holistic system for assessing library service quality. Despite criticisms on LibQUAL+, …

Cite

CITATION STYLE

APA

Shim, W., & Lee, E.-C. (2013). Service Quality Assessment of University Libraries in Korea using LibQUAL+ : A Case Study. Journal of the Korean Society for Information Management, 30(2), 245–268. https://doi.org/10.3743/kosim.2013.30.2.245

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free