THE IMPACT OF TECHNOLOGY ON RECRUITMENT PROCESS

Abstract

Recruitment technologies have become widely applied by human resource (HR) professionals. What are the perceived impact of technology on the recruitment process? This research surveyed HR professionals across industries to understand their perceptions on how technology has changed their recruiting process. Results show that: 1) recruitment technology is widely used despite varied popularities; 2) recruitment technology has improved the recruitment process; 3) technology has played a more significant role at the earlier stages of recruitment processes such as sourcing and screening candidates than the later stages such as interviewing and engaging candidates; 4) it is easy to master the recruitment technology; and 5) artificial intelligence has already started changing the recruitment process. The perceived positive impact of technology is only sprouting as artificial intelligence and blockchain can further improve the recruitment process in the near future.