The Impact of e-NPQEL on the Continuance Intention of Using e-Training among Aspired School Leaders in Malaysia

Abstract

The continuance intention of employees to enrol in e-training depends on their program participation experience. The aim of this study is to investigate the effect of the e-NPQEL features on the continuance intention in using e-training among school leaders’ candidates in Malaysia. The mediating effect of perceived usefulness on the relationship between these two variables is also investigated. 107 e-NPQEL participants completed a survey on their perception of the e-NPQEL’s features and usefulness; as well as their continuance intention to use e-training. The results indicated that two features of e-NPQEL i.e. technical supports and course design, and perceived usefulness have significant directs effect on continuance intention. Furthermore, the results of the mediator effect (indirect model) suggested that the effect of technical support and course design on the continuance intention can be strengthened by the perceived usefulness of e-NPQEL. The implications of these findings for organizations to provide e-training for their employees are also discussed.