Engineering models to support product–service system integrated design

Abstract

Product- and service-design methods traditionally focus on different aspects and use specific models which are difficult to integrate. This paper proposes a PSS “multi-views” modelling framework for supporting integrated PSS design. By coupling models currently used by product and service engineers, the proposed framework should provide a communication support for these actors during PSS design. The “multi-views” perspective should allow them to detail the design of the PSS components until the most technical phases while it also should ensure integration of these components through a shared perspective on the system modelling.