ANALISIS PENERAPAN IDENTIFIKASI PASIEN DENGAN DUA IDENTITAS TERHADAP KUALITAS KESELAMATAN PASIEN DI RUMAH SAKIT : SCOOPING REVIEW

Abstract

Background: Patient safety is a major concern in healthcare systems worldwide, as preventable medical incidents remain common in hospital settings. Patient misidentification is a leading cause of medication errors, incorrect procedures, and diagnostic delays, posing serious risks to patient safety and quality of care. Purpose: This scoping review aims to analyze the implementation of dual patient identification and its contribution to improving patient safety quality in hospitals. Methods: This study employed a scoping review approach using the Arksey and O’Malley framework and PRISMA guidelines, with literature searches conducted through PubMed, Scopus, and ScienceDirect databases for articles published between 2020 and 2024. Eight eligible articles were analyzed narratively. Results: The findings indicate that the implementation of dual patient identification, commonly using full name and date of birth, improves patient identification accuracy, reduces the risk of medical errors, and strengthens the culture of patient safety. The use of supporting technologies such as barcode wristbands and electronic medical records, combined with ongoing training for healthcare professionals, increases compliance with patient safety standards. Conclusion: Dual patient identification significantly contributes to improving patient safety quality in hospitals; future studies are recommended to explore long-term effectiveness, cost implications, and barriers to implementation across diverse healthcare settings.Keselamatan pasien merupakan prioritas utama dalam kesehatan pelayanan kesehatan, di mana kesalahan identifikasi pasien menjadi salah satu penyebab utama insiden medis yang dapat dicegah. Scooping review ini bertujuan untuk menganalisis implementasi identifikasi pasien dengan dua identitas terhadap mutu keselamatan pasien di rumah sakit. Metode penelitian menggunakan kerangka kerja Arksey dan O’Malley (2005) serta pedoman dengan penelusuran literatur melalui PubMed, dan Science Direct pada rentang 2020–2024. Delapan artikel yang memenuhi kriteria inklusi dianalisis secara naratif. Hasil telaah menunjukkan bahwa penerapan keselamatan dua identitas biasanya berupa nama lengkap dan tanggal lahir meningkatkan keakuratan identifikasi pasien, menurunkan risiko kesalahan medis, serta memperkuat budaya keselamatan pasien. Penggunaan teknologi seperti gelang barcode dan electronic medical record (EMR) serta pelatihan tenaga kesehatan terbukti meningkatkan kepatuhan terhadap standar keselamatan. Kesimpulannya, implementasi identifikasi pasien dengan dua identitas berkontribusi signifikan dalam meningkatkan mutu keselamatan pasien di rumah sakit melalui kombinasi kebijakan yang kuat, dukungan teknologi, dan budaya keselamatan yang berkelanjutan.