Identification of influential factors in implementing it governance: A survey study of Indonesian companies in the public sector

Abstract

Aim/Purpose This study is carried out to determine the factors influencing the implemen-Tation of IT governance in the public sector. Background IT governance in organizations plays strategic roles in deciding whether IT strategies and investments of both private and public organizations could be efficient, consistent, and transparent. IT governance has the potential to be the best practice that could improve organizational performance and compe-Tency. Methodology The study involves qualitative and quantitative approaches, where data were collected through questionnaire, observation, interview, and document study through a sample of 367 respondents. The collected data were analyzed us-ing Structured Equation Modeling (SEM) for validating the model and test-ing the hypotheses. Besides, semi-structured interview, observation, and doc-ument study were also carried out to obtain the management's feedback on the implementation of IT governance and its activities. Contribution The results of this study contribute to knowledge regarding good IT govern-Ance. Practically, this study can be used as a guideline for the future devel-opment and good IT governance. Findings The findings reveal that policy has a significant direct influence on system planning, the management of IT investment, system realization, operation and maintenance, and organizational culture. The existence of IT govern-Ance policies, the success of the IT process can work well. Monitoring and evaluation processes also significantly affect system plan-ning, management of IT investment, system realization, operation and maintenance, and organizational culture. It indicates the process of monitor-ing and evaluation required for indications of financial efficiency, infrastruc-Ture, resources, risk and organizational success. Recommendations for Practitioners It is important for organizational management to pay more attention to the organization's internal controls in order to create good IT governance. Recommendation for Researchers A comparative study between Indonesia and developing countries on the implementation of IT governance is needed to capture the differences be-Tween those countries. Impact on Society Knowledge of the factors influencing the implementation of IT governance as an effort to implement and improve the quality of IT governance. Future Research Future studies should look further at the policy and IT governance models, specifically in public organizations, besides other influencing factors. Moreo-ver, the outcome of this study could be generated as a guideline for the ad-vanced development of IT governance and as a point of improvement as a way to generate a better good IT governance. It is essential because such evidence is lacking in current literature.