Role of Leadership Style, Work Life Balance on Organizational Citizenship Behavior: Mediated by Perceived Organizational Support

Abstract

Aims: Employees who have Organizational Citizenship Behavior (OCB) have a very important role in organizational success, so this study aims to explain the effect of Leadership Style (LS) and Work-Life Balance (WLB) on OCB Behavior and the mediating role of Perceived Organizational Support (POS), and to expand research studies on OCB. Study Design: In this study, POS acts as a mediator of the LS and WLB variables on OCB. Place and Duration of Study: Department of Youth, Sports, Culture and Tourism, Banyumas Regency, Indonesia. Between January 2024 and February 2024. Methodology: The research involved 102 respondents who were the Banyumas Regency Youth, Sports, Culture and Tourism Department employees. Data was collected using a questionnaire, and data processing used SmartPLS 4.0 software. Results: LS on OCB is not significant (β = -0.037, P Value = 0.683), WLB on OCB has a significant value (β = 0.569, P Value = 0.000), LS on OCB is mediated by POS positive but not significant (β = 0.051, P Value = 0.486), WLB on OCB mediated by POS is not significant (β = -0.131, P Value = 0.120). Conclusion: Leadership Style cannot influence OCB, while Work-Life Balance can influence OCB. The mediating role of POS between Leadership Style and OCB is positive but insignificant, and POS cannot mediate Work-Life Balance on OCB.