Cognitive automation, business process optimization, and sustainable industrial value creation in artificial intelligence data-driven internet of things systems

Abstract

I develop a conceptual framework based on a systematic and comprehensive literature review on artificial intelligence data-driven Internet of Things sys-tems. Building my argument by drawing on data collected from AlphaWise, BDV, Capgemini, Catapult, Globant, Morgan Stanley, PwC, Software AG, and ZDNet, I performed analyses and made estimates regarding the relationship between cognitive automation, business process optimization, and sustainable industrial value creation. The data for this research were gathered via an online survey questionnaire and were analyzed through structural equation modeling on a sample of 4,800 respondents.