The multisystem approach to resilience in the context of organizations

Abstract

This chapter explores a multisystem approach to employee resilience. Although individual-level perspectives have dominated the science of occupational resilience and intervention approaches there is a growing body of work that is giving consideration to the role of organizational systems in employee resilience. Proponents of a multisystem approach to employee resilience suggest that suboptimal workplace environments are major contributors to decrements in employee resilience. The question that this chapter addresses is how employers should look after their staff. The answer is via a multisystems approach to staff resilience that involves attention to job design, job demands, supportive leadership behaviors, and available job-based resources to cope with workplace demands.