Assessment of facilities in motor parks in Minna, Niger state, Nigeria, through post-occupancy evaluation

Abstract

The use of motor parks and the importance they play in the sustenance of an urban area cannot be overlooked because the movement of commuters within and between urban areas is a constant activity. There are several motor parks in Minna and they cater for people from different walks of life hence there are different problems encountered by these users. The aim of this paper is to examine the user satisfaction with the facilities provided in the motor parks in Minna. In undertaking this research a post-occupancy evaluation of the motor parks was conducted using questionnaire and oral interview schedule. The facilities examined include the waiting areas, conveniences and the refreshment areas. A total of eight (8) motor parks were selected for the research and instruments were administered by research assistants. The data was collated and analysed using SPSS and the charts produced using Microsoft Excel software. The results show that 71% of the users of motor parks were not satisfied with the facilities provided within the motor park, while it was discovered that the majority of the motor parks were in a state of disrepair thereby needing maintenance. The paper concludes that there is a need to renovate the motor parks and provide good facilities for the users. It also stated that there is a need for a maintenance schedule for each of the motor parks with emphasis on cleaning. [ABSTRACT FROM AUTHOR]