Connecting envisioning process to user interface design process

Abstract

As embedded systems have increasingly become multifunctional, it has become necessary to clarify what sorts of experiences the user can have through these functions. It is the system's user interface (UI) that leads this user experience, therefore, UI design has increased in importance. However, conventional design processes, often set the UI design after defining the system requirements, which causes operations to become more complex and leads to a lack of operational consistency. To overcome these problems, a design process was conceived whereby the user experience envisioned in the product planning phase is realized in the UI. Two workshops were held for development-related personnel to introduce the conceived process into actual development projects. The effectiveness of the process was acknowledged by all the participants, but they also pointed out the difficulty of incorporating the process into their organizations. © 2011 Springer-Verlag.