Impact of Knowledge Management on Organizational Performance

Abstract

This paper aims to explore the relationship between knowledge management (KM) and organizational performance (OP). Systematic literature review was conducted to look at different practices for KM in different sectors and locations to build a good background about the relation between KM and OP. Many of researchers investigated the impacts and benefits of knowledge management. There is a limited literature review on a large scale in different countries and sectors to confirm the relation between the Knowledge Management and organizational performance. The result shows that ALL the studies found a significant positive relation between KM and OP. The best database resource for data collection is Emerald database. Quantitative method was the most method utilized in examining the relationship between KM and OP using the survey approach to collect data. The results displayed that most of the studies considered in the systematic review conducted in Pakistan. The participants in most of the conducted studies are employees.