Project success assessment – business and individual perspectives

Abstract

The evolution of project success assessment started with Barnes’ Iron Triangle, which was one of the first attempts to evaluate project success based on time, cost and performance. Those criteria were expanded over time, focusing on the satisfaction of stakeholder groups. The question arises whether this focus is also manifest in practice. This article aims to find out whether companies use satisfaction criteria to assess project success and whether different internal project participants are satisfied with project success assessment within their companies.