Knowledge Management Systems in the Digital Age:Enhancing Collaboration and Decision-Making in Orginizations

Abstract

Knowledge Management Systems (KMS) have evolved significantly in the digital age, emerging as essential tools for organizations seeking to harness collective expertise, foster collaboration, and drive effective decision-making. This review paper explores the core concepts of KMS, the technologies underpinning them, and their role in enhancing collaborative processes and strategic outcomes. By examining theoretical frameworks, real-time data trends, and case examples, we highlight best practices and emerging challenges in implementing and optimizing KMS in contemporary organizational settings.