A Knowledge Management Approach To Format The Financial World-Class Policies

Abstract

The range of techniques associated with competitive market structure has expanded rapidly since the inception of AI and ES in the 1980s. Schonberger (1986) integrated these techniques into the generic term world-class policies (WCF). The range and sophistication of these techniques place WCF status beyond the aspirations and competence of many financial institutes. In order to have sufficient level on FWCP, the related Knowledge could manage like the other capital assets KM appeared in this area. Knowledge management is as an open and a dynamic system that use different feedback loops and functions to update and promote the organizational knowledge. For the most part, knowledge management efforts have focused on developing new applications of financial information technology to support the capture, retrieval, and distribution of explicit and implicit knowledge. The paper explores how the concept of knowledge management can be relevant to FWCP decisions, through eighteen case studies based on small to large sized financial institutes experiencing both rapid growth and increasing international competition. The result of this pilot study indicates that the major obstacle to implementing a FWCP decisions is the lack of expertise or resources in conducting the lack of employees’ understanding, education and training in carrying out the process.