Users' long-term satisfaction with post-disaster permanent housing: A case study of 2010 Merapi Eruption, Indonesia

Abstract

An objective evaluation of users' long-term satisfaction with the post-disaster permanent housing provided is important for judging the successes or failures of housing reconstruction programs. Focussing on four resettlement sites built via the REKOMPAK program after the 2010 Merapi eruption, this paper examines the users' long-term satisfaction with the provided housing, and explores how their satisfaction level relates to their demographic characteristics and level of participation in the reconstruction processes. The results show that the households are in overall satisfied with the present housing. Their overall satisfaction level is statistically positively associated with household income, but not their level of participation and other demographic characteristics. These findings provide evidence on a satisfactory outcome in the long-term for the REKOMPAK, a community-based reconstruction program that was implemented in Indonesia since 2004, and a useful insight for local authorities, humanitarian and other agencies involved in post-disaster reconstruction program.