Back to the Drawing Board

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Abstract

A misunderstanding of what 'human factors' means often leads organisations to try to change their people rather than the processes that could transform patient safety, finds Claire Read.

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APA

Read, C. (2016). Back to the Drawing Board. The Health Service Journal, suppl3–suppl4. https://doi.org/10.5206/uwomj.v85i1.4203

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