Optimizing Business Potential: A Framework for the Implementation of Cloud Computing by SMEs in the Bolgatanga Municipality, Ghana

Abstract

Cloud computing has significantly impacted businesses across different scales, presenting advantages that can be harnessed by small and medium enterprises (SMEs) in Bolgatanga. However, the effective adoption of cloud services requires a well-defined strategy. SMEs in the Bolgatanga Municipality face challenges in implementing cloud computing due to limited knowledge of its applicability, a lack of expertise, and concerns about perceived high costs, among other factors. It was therefore necessary to develop a framework that can be utilized by SMEs in Bolgatanga to implement cloud solutions. The design science research methodology was employed where an extensive evaluation of existing cloud frameworks was performed. The findings suggest that although current cloud transition models have potential value, their complexity and lack of context applicability make them less suitable. The application of the design science research methodology paved way for the development of a practical framework for successful cloud computing implementation by SMEs in Bolgatanga, Ghana. The newly developed framework would enable SMEs to embrace the benefits of the emerging cloud computing era, reducing costs, and gaining a larger market share. Beyond the immediate benefits, leveraging cloud computing will promote collaboration, agile decision-making, and innovation. Cloud solutions provide scalability and accessibility, allowing SMEs to adapt quickly to market changes, improve customer experiences, and make significant progress in their industries. Implementing cloud computing strategically by SMES in Bolgatanga is therefore not just a technological upgrade but a crucial step towards unlocking substantial business advancements for SMEs.