Job crafting and work engagement: A study of civil service bureau employees in the Kingdom of Bahrain

Abstract

This study examined the impact of job crafting on work engagement among Bahraini Civil Service Bureau employees. A survey was used to collect data from 278 participants resulting in a 93.3% response rate. The findings showed that increasing structural job resources, decreasing hindering job demands and increasing challenging job demands had a positive and statistically significant impact on work engagement. However, there was no significant relationship found between increasing social job resources and work engagement. Reducing hindering job demands was identified as the most influential dimension followed by increasing structural job resources and increasing challenging job demands. The study recommended encouraging employees to consult their superiors, providing more flexibility in job task execution and motivating participation in new programs. These findings contribute to understanding the relationship between job crafting and work engagement offering practical implications for enhancing employee engagement and well-being in the Civil Service Bureau.