Adoption d'outils tic dans un contexte hiérarchique le cas des forums intranet

Abstract

This contribution aims at highlighting the main obstacles that hamper the development of the Intranet forums, in particular when comparing with the relative success of the Internet forums. Our view is that the success of the Internet forums is related to the fact that members of the virtual community of users can exchange without any hierarchical constraint. The difficulty encountered by the Intranet forums is associated with the unavoidable hierarchical presence within a given organisation that prevents the community to achieve a complete autonomous development.