Perception of supervisor support, personality traits of employees and their satisfaction with work-related facets

Abstract

The planned downsizing in many organizations which are under the state ownership in Serbia produce a high level of uncertainty and a very specific organizational environment. Investigation of the satisfaction with work-related facets of the employees at the beginning of organizational changes is a very important step toward the building of an appropriate strategy for human resource management. We investigate the moderating effect of the variable 'supervisor support' on the correlations between variables 'Big Five personality traits of employees' and 'satisfaction with work-related facets'. Sample consists of 117 employees from a big state owned organization during an important organizational change. The following instruments are used: Big Five Locator - BFL, Communication Satisfaction Questionnaire - CSQ and Job Satisfaction Questionnaire - JS. Our results prove that the variable 'supervisor support' moderate the correlations between variable 'personality trait conscientiousness' and variables 'satisfaction with pay' and 'satisfaction with benefit'; the correlation between variable 'personality trait openness' and variable 'satisfaction with pay'; the correlations between variable 'personality trait negative affectivity' and variables 'satisfaction with pay', 'satisfaction with benefit', and 'satisfaction with recognition'.Planirano smanjenje broja zaposlenih u mnogim organizacijama u Srbiji koje su u drzavnom vlasnistvu proizvodi visok stepen nesigurnosti kod zaposlenih i vrlo specificno organizaciono okruzenje. Ispitivanje zadovoljstva zaposlenih pojedinim dimenzijama posla na pocetku organizacionih promena je veoma znacajan korak ka izgradnji odgovarajuce strategije upravljanja ljudskim resursima. U ovom radu smo ispitivali moderatorni uticaj varijable 'ocena podrske rukovodioca' na korelacije izmedju varijabli 'ocene dimenzija licnosti saradnika' (prema teoriji velikih pet) sa jedne strane i varijabli 'ocene zadovoljstva pojedinim aspektima posla' saradnika sa druge strane. Uzorak obima 117 zaposlenih je iz radne organizacije u drzavnom vlasnistvu. Korisceni su sledeci upitnici: upitnik za merenje dimenzija licnosti Big Five Locator-BFL, upitnik kojim se mere dimenzije komunikacionog zadovoljstva - Communication Satisfaction Questionnaire-CSQ i upitnik kojim se meri zadovoljstvo zaposlenog pojedinim aspektima posla - Job Satisfaction Questionnaire- JSQ. Rezultati pokazuju da varijabla 'ocena podrske rukovodioca' ima moderatorno dejstvo na korelacije izmedju varijable 'ocena dimenzije licnosti saradnika ekstravertnost' sa jedne strane i varijabli 'ocena zadovoljstva platom' i 'ocena zadovoljstva benefitima' sa druge strane; potom varijable 'ocena dimenzije licnosti saradnika savesnost' sa jedne strane i varijabli 'ocena zadovoljstva platom' i 'ocena zadovoljstva benefitima' sa druge strane; zatim iz-medju varijable 'ocena dimenzije licnosti saradnika otvorenost' i varijable 'ocena zadovoljstva platom'; te izmedju varijable 'ocena dimenzije licnosti saradnika negativna afektivnost' sa jedne strane i varijabli 'ocena zadovoljstva komunikacijom', 'ocena zadovoljstva platom', 'ocena zadovoljstva benefitima' i 'ocena zadovoljstva priznanjima' sa druge strane.