The relationship between a friendly organizational environment and job performance in the post-pandemic era: an examination using career calling as a mediating variable

Abstract

Background: This study investigates the current state of career calling among medical staff and its relationship with a friendly work environment and job performance. The study also investigates how career calling mediates to offer policy suggestions for enhancing the job performance of medical personnel. Methods: A quantitative research approach was employed through a questionnaire survey to empirically examine the job performance and its influencing factors of 414 medical staff in Hangzhou, China. The direct and indirect impacts of the pleasant environment system and career calling on job performance were studied using structural equation modeling. Results: Significant variations were observed in the friendly organizational environment across medical personnel, influenced by practice positions, years of experience, specialty, professional titles, and hospital levels. Career calling also varied significantly based on age, authorized strength, positions, and hospital levels. Work performance showed statistical significance across varying educational levels, authorized strength, departments, and hospital levels. Positive relationships were found between the friendly organizational environment, career calling, and work performance, with correlation coefficients ranging from r = 0.236 to r = 0.883. The friendly organizational environment had overall, direct, and indirect effects on work performance, with values of 0.185, 0.084, and 0.101, respectively, all with 95% confidence intervals excluding zero. Conclusions: Positive work environment directly impacts medical personnel’s work performance and indirectly influences their career calling.