Information seeking behavior of graduate business students: using a qualitative approach to determine the role of the library

Abstract

Librarians interviewed 15 graduate business students to understand their information-seeking behavior. Google emerged as the primary research tool, though students encountered paywalls and credibility concerns. Their research skills were shaped by prior work experience, and the depth of research expertise varied according to their bachelor’s degrees. Students were more likely to seek assistance from classmates and professors than librarians. Faculty guidance and database usage varied significantly, impacting students’ use of library databases. Student’s ability to interpret financial and economic data was a significant issue. This study underscores the need for increased library instruction and promotion of specialized business databases.