MATURITY MODEL FOR IOT ADOPTION IN HOSPITALS

Abstract

Hospitals are facing a wide variety of challenges in terms of quality and efficiency of healthcare. Internet of Things (IoT) is a technology used by organisations to increase efficiency and quality by recording measurements for historic analysis. The data thus produced can then go on to inform future decisions and predictions. Unfortunately, the benefits provided for by a successful IoT adoption are currently out of reach for many hospitals. The lack of a maturity model for IoT adoption in hospitals aggravates this situation. The goal of defining and applying such a model is to assist hospitals in reaching a higher level of IoT maturity and thereby improving the quality of services delivered. This paper develops an IoT maturity model that is tailored to the healthcare industry with an emphasis on Belgian hospitals. The developed maturity model is grounded in scientific literature and industry expert opinions. Experts found the maturity model to be relevant, clear, and helpful for the hospitals’ road to IoT adoption.