Scrappy user research: How to get feedback in 24 hours or less

Abstract

Demands of the fast paced tech industry can leave little time for rigorous UX research. Some teams may not even have dedicated UX researchers or access to users. This workshop will focus on teaching various research methods to apply in 24 hours or less, at any phase of the product life cycle. We will demonstrate how to Permission to make digital or hard copies of part or all of this work for personal or classroom use is granted without fee provided that copies are not made or distributed for profit or commercial advantage and that copies bear this notice and the full citation on the first page. Copyrights for third-party components of this work must be honored. For all other uses, contact the Owner/Author. apply four methods: heuristic evaluations, cafe studies, surveys and remote user testing. These methods have been successfully used to provide immediately actionable results for our teams.