A Grounded Theory approach towards conceptualizing CIS for heterogeneous work communities

Abstract

The notion of Common Information Space (CIS) is an area that has been gaining attention in the field of Computer Supported Cooperative Work (CSCW) over the last few years. This paper discusses one aspect of the investigation being undertaken to develop the conceptualization of CIS pertaining to heterogeneous work communities. This is based on empirical study of collaborative decision making involving different work communities in an airport of the air traffic control setting. The theory development is founded on the Grounded Theory approach. We present some of the findings of the ongoing analysis. In particular we discuss how the Grounded Theory methodological process has been adapted to this investigation by presenting illustrations of emergent theory development at the theoretical coding phase of the process. © 2009 The Author.