CRS (Computer Reservation Systems) like Ticketmaster shifting to nuanced Data Models and NoSQL Architectures

Abstract

Abstract - This paper examines the paradigm shift from RDBMS (Relational Database Management Systems) to NoSQL (Not Only SQL) databases in the context of Computer Reservation Systems (CRS) such as Ticketmaster. CRS are systems that handle travel-related service bookings such as airline tickets, car rentals, and hotel reservations. Ticketmaster, a leading company in the online ticket booking industry, has adopted NoSQL databases and other distributed database solutions to improve its platform’s scalability, flexibility, and performance. This paper discusses the advantages of NoSQL databases over RDBMS, specifically in the areas of scalability, flexibility, performance, and cost-effectiveness. Furthermore, this paper proposes a wide-column store database as the most suitable type of NoSQL database for a CRS such as Ticketmaster. The advantages of a wide-column store database include horizontal scaling, schema-free data modelling, high-performance read-and-write operations, and cost-effectiveness.