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The Mediating Role of Organizational Excellence Between Total Quality Management Practices and Sustainability: A Preliminary

  • Akanmu M
  • Mohamad B
Proceedings of the 18th International Symposium on Management (INSYMA 2021) (2021) 180
DOI: 10.2991/aebmr.k.210628.019
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Abstract

… factors of implementing TQM are employee empowerment, service design, process improvement, employee involvement, supplier quality management, top management support, …

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Akanmu, M. D., & Mohamad, B. (2021). The Mediating Role of Organizational Excellence Between Total Quality Management Practices and Sustainability: A Preliminary. In Proceedings of the 18th International Symposium on Management (INSYMA 2021) (Vol. 180). Atlantis Press. https://doi.org/10.2991/aebmr.k.210628.019

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