Understanding the Technostress: An Individual Difference Investigation

Abstract

This research extends the research stream of technostress by incorporating age and gender as moderators of user perceptions in the workplace. Individual reactions toward technostress were studied throughout the past decade. However, changing demographic patterns have led to an increasingly older workforce. Gender effects in individual reactions toward technological stress differ based on age. Specifically, gender differences in technology perceptions became more pronounced among older workers, but a unisex pattern of results emerged among younger workers. The results from this study suggest that the factors of technostress is changed by gender and age. In light of these findings, theoretical and practical implications for researchers and practitioners are discussed.