Corporate Sustainability, Management Information Systems, and Business Performance in Libyan Banks: The Roles of Information Quality and Organizational Culture

Abstract

This study examines the effect of corporate sustainability and management information systems (MIS) on business performance within the Libyan banks and investigates the mediatory role of information quality along with the moderating role of organizational culture. While the importance of the interaction between sustainability and digital capability is becoming increasingly acknowledged, there is yet to be an explicit agreement on the combined impact of both aspects on performance in developing banking organizations. To overcome this problem, a quantitative methodology was applied in the course of the research, which involved collecting data using a survey from 387 respondents from public and private Libyan banks. Structural Equation Modeling (SEM) was employed to validate the suggested associations. According to the results obtained, corporate sustainability and management information systems have a substantial positive influence on business performance in the case under investigation. At the same time, information quality works as an important mediating variable implying that the efficacy of any sustainability- and technology-related strategy relies on the quality of generated information. Moreover, organizational culture is shown to have a strong moderating influence on the link between information quality and performance since cultures supportive of innovation make the use of information even more valuable for performance. In conclusion, it could be stated that business performance in Libyan banks is achieved through the integration of socio-technical processes.