An Intuitive Model of Bystander Responses to Workplace Mistreatment

Abstract

Our paper presents an intuitive model of bystander intervention to workplace mistreatment. Drawing on the literature on moral intuition, our paper proposes (1) that bystanders match an observed conduct to mistreatment descriptions (the first type of mistreatment prototypes), and (2) that bystanders make intuitive judgments and take immediate interventions when intervention prescriptions (the second type of mistreatment prototypes) exist in their long-term memory. Our paper also argues that bystanders’ intuitive judgments and interventions depend on the accessibility of their mistreatment prototypes, which are formed through learning mechanisms. Our paper contributes to the literature on bystander responses to workplace mistreatment.