Managing People in the Public Services

Abstract

begins when staff are recruited and selected in organiza- tions and ends when they are exited, due to resignation, retirement, dismissal or redundancy. The public services, in turn, are broadly defined as those organizations whose current and capital expenditure are funded primarily by taxation, rather than through the direct sale of their services to individual or corporate consumers. Within the UK public services, the Civil Service, National Health Service (NHS), local government, education and the police provide the focuses for this study.