Home-Based Social Support Services for Elderly Well-Being: A Qualitative Study From a Gerontological Social Work Perspective

Abstract

Objective: Guided by Maslow’s Hierarchy of Needs, this study explored the impact of home-based social support services on the well-being of older adults in Turkey. Methods: A qualitative descriptive design was employed with 63 participants, including 25 older adults, 23 caregivers/family members, and 15 professionals from four major cities. Data were collected through semi-structured interviews and analyzed using MAXQDA 2024. Results: Home-based services were found to enhance both physical and psychological well-being. Nonetheless, chronic health conditions limited daily activities and social engagement. Older adults who maintained regular interactions with family, friends, and professionals demonstrated greater emotional resilience and strengthened social relationships. Discussion: Strengthening collaboration between families and professionals in home-based care is essential to improve older adults’ well-being and promote active aging. The findings underscore the need for inclusive, needs-oriented approaches in gerontological social work and aging policies.