Management of the National Rural Sanitation Program and its impact on quality of life: Case of the Yunguyo population centers, Puno, Peru

Abstract

The results chain is a key tool for explaining how state public services contribute to the creation of public value. The objective of this study was to evaluate the management of the National Rural Sanitation Program (Programa Nacional de Saneamiento Rural –Water and Sanitation Service) and its impact on the quality of life in the population centers of Yunguyo, Puno, Peru. Using a quantitative approach and correlational design, a structured survey was administered to a sample of 285 beneficiary users. The data were analyzed using Spearman’s correlation coefficient, yielding a significant positive correlation (Rho=0.656) between program management and improved quality of life. The results demonstrate the effectiveness of corrective and preventive maintenance activities for the water system, although strengthening water disinfection and quality of life is recommended. In terms of quality, improvements are concentrated in the areas of social inclusion and emotional well-being.