THE INFLUENCE OF SUPERVISOR SUPPORT ON MITIGATING JOB STRESS AND SHAPING DYNAMIC EMPLOYEE BEHAVIOUR: A COMPANY GOVERNANCE STUDY

Abstract

Job stress is a significant issue that many professionals face throughout their careers. Excessive workloads, tight deadlines, limited control over tasks, interpersonal conflicts with colleagues or supervisors, job insecurity, and unclear job expectations can trigger it. This study investigates the relationship between supervisor support in mitigating job stress and shaping dynamic employee behaviour. A survey was conducted with 570 employees in company governance in Malaysia. Data analysis was carried out using the Statistical Package for Social Sciences (SPSS) for coding and descriptive statistics, alongside structural equation modelling and hypothesis testing with SmartPLS software. The structural analysis indicated that both moral and physical support from supervisors in mitigating job stress affects employee behaviour significantly, particularly regarding life satisfaction and proactive work behaviour. These findings are valuable for administrators as they highlight the importance of supervisor support in the workplace. Furthermore, this research can inform the development of strategies to enhance employee well-being.