Ecosystem Disservices: Challenges and Opportunities for Sustainable Urban Tourism in the Wetlands of Bogotá (Colombia)

Abstract

Urban wetlands are strategic socio-ecological systems that provide diverse cultural ecosystem services, including recreation, environmental education, and spiritual connections with nature. At the same time, they can generate ecosystem disservices, undermine human well-being, and challenge urban sustainability. This study investigates visitors’ perceptions of such disservices in three Ramsar-designated wetlands in Bogotá, Colombia (Santa María del Lago, Juan Amarillo, and Córdoba) to assess their influence on tourist experiences and their potential role in fostering urban peace. A mixed-methods approach was employed, combining structured surveys, quantitative analysis, and qualitative coding. The results reveal that pollution, insecurity, and unpleasant odors significantly reduce visitors’ willingness to return, with notable variations across gender groups and wetland sites. Visitors also emphasized the need to strengthen infrastructure, surveillance, and environmental education. These findings underscore the importance of incorporating disservice analysis into wetland governance as a strategy to advance regenerative tourism, promote environmental justice, and support peacebuilding in Latin American metropolitan contexts, with broader implications for global urban sustainability.