PENGARUH PERILAKU MENCARI UMPAN BALIK TERHADAP KINERJA DENGAN VARIABEL MODERASI KEADILAN PROSEDURAL

Abstract

This study seeks to clarify and reexamine the relationship between feedback seeking behavior on performance where empirical results show inconsistencies in findings. Some studies show a positive relationship, some studies do not support and some studies actually find a negative relationship between feedback seeking behavior and performance. Most research on feedback seeking behavior, only measuring the frequency of feedback behavior, does not discuss what method is most appropriate to use, and who is most suitable as a source of feedback. In this study, feedback behavior is measured by the frequency of looking for feedback with the inquiry method with the supervisor as a source of feedback. This study also tries to include procedural justice as a moderating variable. With samples 235 civil servant spread in 1 provincial KPU and 15 District KPU to look for data regarding feedback seeking behavior, performance and procedural justice. By using regression analysts and interaction tests prove that feedback seeking behavior has a positive effect on performance and procedural justice moderates the relationship between the feedback seeking behavior and performance .