Chatbots in Healthcare

Abstract

Abstract: AI automated medical chatbots are conversationally built with technology, with the potential to reduce efforts to healthcare costs and help people with basic medical remedies that help to self diagnose. We built a diagnosis bot that engages patients in the conversation for their medical query and problems to provide with medical aid based on their symptoms and profile. Our chatbot system is qualified to identify symptoms from user inputs. Based on the symptoms and severity, the bot identifies the patient’s problem and suggests a natural medicinal recovery, if the condition is severe then it suggests a meeting with the doctor. This determines that a medical chatbot can provide a somewhat accurate diagnosis to patients with simple symptom analysis and an effective conversational approach. Moreover, the relative effectiveness of this bot indicates that more automated medical products may flourish to serve a bigger role in healthcare.