Measuring residents' satisfaction on quality of low-cost affordable housing projects: An empirical investigation

Abstract

The construction of low-cost affordable housing in Malaysia is getting high in demand. Even though, the quality of the houses was reported not conforming with generally accepted standards of respectable. Survey through questionnaires on residences at three newly-completed low-cost affordable houses in Johor, Malaysia showed that quality of the housing was at an unsatisfactory level. Despite the existence of standard requirements in determining quality, there is still a significant scope for improvement in Malaysia. These issues are related to verification of application of construction code of practice, building risk and safety, building health, building energy and environmental and eco construction. From the findings, several recommendations have been suggested as measures for improvement the quality of low-cost affordable housing in the future.