IT Innovation and Firm’s Sustainable Performance: The Intermediary Role of Organizational Agility – An Empirical Study

Abstract

Both small and large companies are facing tough competition in today’s rapidly changing environment. They should be able to adapt continuously to these changes and to exploit them as opportunities of development. Firms should then innovate in order to gain sustainable advantage, by proposing adequate products and services allowing them to increase market shares and sustain their growth. Disruptive technologies are thus adopted in order to conceive innovative products, to develop a new use of existing products/services or to optimize processes. In this article, we describe our theoretical framework and its main constructs. It presents the direct effect of information technology innovation on economic, social and environmental performance. Moreover, our proposed framework focuses on the intermediary role of organizational agility. In addition, the main findings of our quantitative study based on the analysis of survey data from 103 participants are highlighted. After verifying the validity and reliability of our questionnaire results, the framework’s hypotheses are tested using partial least squares path modeling method.