Factors in the relationship between maintenance engineering and knowledge management

Abstract

The mechanisms of transmission and management of knowledge are mostly created by maintenance and exploitation activities of large buildings and industrial facilities, but they are poorly studied due to the difficulty capturing themas they belong to tacit knowledge gained by the experience of the maintenance staff. These professionals are highly qualified and are accostumed to solving technical problems even under pressure. The loss of these professionals means losing also an important asset of the company. This article will tackle the importance of the factors that influence knowledge management (KM) in maintenance engineering and its barriers and facilitators. The research is carried out by qualitative investigation on maintenance staff of an industrial company.