Antecedents and Consequences of User Satisfaction with an e-Learning Portal

Abstract

The study is one of the very few attempts to investigate antecedents and consequences of user satisfaction with an e-learning portal. Building on prior literature, the research model postulates a positive link between overall satisfaction and intention to continue to use an e-learning portal. Data collected from 504 undergraduate students are examined through the Structural Equation Modeling approach with Partial Least Squares (PLS). Empirical findings demonstrate that our research model provides a relatively high explanatory power. Moreover, all associated hypotheses are found to have statistically significance. The implications of this study are noteworthy for both researchers and practitioners.